Terms and Condition plus Cancellation Policy
UniqueIndiaTour.com Advance Payments Policy :
UniqueIndiaTour.com offers a very flexible payment terms. Once you have been contracted with the services, we request you to pay some advance payment. The advance payment advised to you is decided based on the services that we have to offer and the number of days left for the commencement of the services. Before your departure from your country you can pay the balance payment or upon arrival at India.
However for special train journeys and for hotel or resorts reservations during the peak season (X-Mas / New Year / Conference) full payment is required.
UniqueIndiaTour.com Mode of Payment Policy :
UniqueIndiaTour.com offers a flexible mode of payment through PayPal. This preserves your identity and credit card number. Nominal paypal charges would be applicable over & above the total amount.
UniqueIndiaTour.com Cancellation / No Show / Early Departure Policy :
We understand that you have to cancel your tour due to some major reason. However we request you to inform us in written. We would try our best to reduce the cancellation charges however as a general policy the cancellation charges would be as follows.
60 days prior to arrival: 5% of the service / tour cost
45 days prior to arrival - 10% of the service / tour cost
44 days to 15 days prior to arrival - 20% of the service / tour cost
14 days to 07 days prior to arrival - 25% of the service / tour cost
06 days to 48 hours prior to arrival - 50% of the service / tour cost.
Less than 48 hours or no show - NO REFUND.
In case if it is a car booking only, then the nominal booking deposit will be retained towards cancellation charges.
However cancellation for the Palace on Wheels, Golden Chariot, Deccan Odyssey, Royal Orient etc.and peak season bookings (from 20th Dec to 10th Jan) cancellation policy would be advised at the time of reservation.
After commencement of the tour if you cancel due to some reason, we would try our best for the refund from the hoteliers and airlines and the same would be advised to you. However UniqueIndiaTour.com do not bear any responsibility of the refund for the hotels, chartered transportation and any other services that have been unused after the commencement of the tour.
UniqueIndiaTour.com Refund Policy :
UniqueIndiaTour.com will always expedite the process of the refund payment. It may take 2 to 4 weeks for our bank to refund the payment. For all refund payments to Bank Account and Credit Card the bank charges would be applicable and the same would be debited from the payment that is refunded as per our cancellation policy described above.
UniqueIndiaTour.com Liabilities & Limitations Policy :
On the contracted tours / service cost if there are any hikes by the Government of India for the guide charges, fuel cost, entrance fees of the museum, monuments and service tax than the same would be paid by the guest.
UniqueIndiaTour.com acts as agent for the airlines, railways, transporters, contractors and hotels. All exchange orders, contracts, tickets and receipts are issued by us in lieu of the terms and conditions and according to the services provided by the above.
The itineraries that are provided to the guests are basically our sample itineraries intending to give you an outline of the trip schedules that are offered by us. However, certain factors like weather, the physical ability of the guest and the road condition etc renders us to make some changes in the schedule either before the tour or while you are on the trail itself. Thus, the right of changing the schedule is exclusively determined by us keeping in mind the safety, comfort and the well being of the guest.
We charge you as per the prevailing rates in the market and the rates are also negotiated by us with the hotels, airlines and all our other clients. However airlines and hotels retain the right of modifying the rates without giving us prior notice. In this case UniqueIndiaTour.com holds the right to charge the rate as per the modified rates that is done by the airlines and the hotels. The hotel booking are always done according to the usual check in and check out procedure and time of the hotel which is mentioned in our itinerary and any changes would be notified by us in the itinerary also.
If there are any delay or alteration in the programme or in the expenses that has to be incurred due to certain conditions like the natural hazards, accident, flight cancellations, weather, sickness, political closures, breakdown of machinery, breakdown of transport or due to any untoward incidents, UniqueIndiaTour.com would not be responsible for it either directly or indirectly.
Participants are requested to take care of all their belongings and if there is any loss, injury or damage to any person, property connected to the accommodation, transportation and other service that is rendered by us that are caused directly or indirectly by factors like accidents, natural calamities, breakdowns, wars, thefts, civil disturbances, strikes, epidemics, and any other unexpected causes that are beyond our control, we shall not be responsible for it because we have no insurance policy that can borne the expenses of accidents, loss caused by sickness and theft etc. Hence, we request our guests to seek such insurance policy in their hometown itself so that they can enjoy a comfortable and tension free trip with us. We also expect you to take care of all your personal belongings as any loss related to baggage and personal property would be borne by you.
Arrival and Departure Policy
Check-In - 1200 Hours
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.
Check - Out - 1200 Hours
Later check-outs are available on request and subject to availability / Payment